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JOIN OUR CIRCULAR ECONOMY
Our Golden Giveback Project is BACK! Open for 6 weeks only from 5th March - 23rd April
Welcome to the loop! We are so excited to invite you, our incredible customers, fans, friends and followers to walk hand in hand with us and join our circular production.
Once a year, here at Luna & Rose we open up our mailboxes to receive customers old jewellery that would otherwise get thrown into landfill. Once we receive your old items of jewellery, we will melt, recycle and re-mould these pieces into new designs, and in return, send you Giveback Vouchers to spend on our online store! It’s a win win both for our beautiful Mother Earth and you, our amazing supporters.
SOUND RAD?
Trust us, It is. But be patient - we can't offer this epic service all year round! Check back again next month when our next Golden Giveback will be available for you to recycle your jewellery with us.
Keen to hear more? Here are the steps involved.
STEP 1
Gather all of these pieces of jewellery you’ve grown tired of/don’t feel like wearing anymore/are a little tarnished/no longer fit or are broken (Lost earring perhaps?!)
These can be from any brand or label that you have shopped with over the years however the must be made from SILVER, GOLD or BRASS to be able to be recycled.
STEP 2
Fill out the form at the bottom of this page to register your return (It takes 2 minutes!)
You must do this to receive a returns number from us so we know who and what you are sending back to us. Returns shipped back to us WITHOUT this number will not be processed.
STEP 3
Once we receive your online form we will email you with a return number.Write your return number on a piece of paper (Returns sent to us WITHOUT this number will not be eligible for Giveback vouchers).
(Address to be supplied in your email along with your GG Returns number)
STEP 4
Once we receive your package we check your jewellery and analyse the metals. Please allow 6 weeks from us receiving your jewellery for this process.
Currently we can only recycle silver, Gold and Brass.
Brass items are not eligible for Giveback Vouchers to spend online but we can donate them to be recycled to a fellow brass-smith in Bali!
STEP 5
We will then email you your Giveback Vouchers to spend online - Chahoo! Your voucher amount will depend on what jewellery / how many pieces you have returned to us and the weight of these items.
ie. Solid Gold items will have a higher voucher value than Sterling Silver items.
STEP 6
It’s time to choose your new beloved pieces of Luna & Rose jewellery! Shop our online store to get a recycled, amazing new accessory. The vouchers will be valid for 6 months from the day of email.
READY TO LODGE YOUR RETURN?
Fill in the form below & we will be in touch via email with your Golden Giveback Returns Number within 3 working days.
Once you have this number, you can ship your pieces back to us.
Let's get this Recycling Party Started!